Refund & Cancellation Policy

At Thulasi Crackers, customer satisfaction is our top priority. We strive to ensure that every order is delivered in perfect condition and on time.

Cancellation Policy: Orders can only be cancelled within 24 hours of placing the order. Once the products are dispatched, cancellations are not permitted.

Refund Policy: Refunds will be initiated only in cases of wrong or damaged products being delivered. To claim a refund, customers must contact our support team within 48 hours of delivery with valid proof.

Refunds (if approved) will be processed within 7-10 business days to the original payment method.

For further assistance, please contact our support team via Phone/WhatsApp/Email.